Solutions
Turn faxes into structured Rxs
Built for the reality of smudged scans, handwritten corrections, multi-drug faxes, and peak-hour volume.
- No setup fee
- Live in 1–2 weeks
- PHIPA compliant
- Canadian data residency
How fax intake works
Each document is assigned a unique intake ID on arrival. Multi-page faxes are split into individual prescription units where possible. Duplicate detection prevents the same fax from being processed twice, even if your fax provider retries delivery.
What the AI reads
The parsing pipeline runs in layers, not a single OCR pass.
Image normalization
De-skew, contrast adjustment, and noise reduction before any text extraction.
Field extraction
Patient name, DOB, provincial health number, prescriber, drug, strength, form, sig, quantity, and refills — identified by position and context, not pattern matching alone.
Sig interpretation
Shorthand codes, Latin abbreviations (QID, PRN, HS), and freehand variations are resolved to plain-language directions before Kroll mapping.
Confidence scoring
Each field gets a confidence level. Fields below threshold route to review rather than proceeding to write.
What AutoRx handles that OCR alone cannot
Handwritten Rxs
Full or partial handwritten prescriptions are parsed by the vision agent, not brittle text extraction.
Multi-drug faxes
Multiple prescriptions on a single page are split into individual processing units automatically.
French-language Rxs
French prescription formats and terminology are handled natively.
Non-standard forms
Pre-printed forms with variable completion quality are handled regardless of how they were filled.
Handwritten corrections
Corrections written over typed text are identified and the corrected value is used.
Prescriber shorthand
Non-standard sig notation specific to individual prescribers is resolved per source.
Volume and reliability
Fax intake is queue-based — AutoRx processes incoming documents in parallel, not sequentially. A Monday-morning surge of 200 faxes processes at the same throughput as a slow Tuesday afternoon. Kroll write failures retry automatically with exponential backoff. Permanent failures surface immediately in the dashboard with the original document attached and a clear failure reason. Your team resolves most exceptions in under 60 seconds.
Get started with AutoRx
Ready to automate?
Most pharmacies go live within 1–2 weeks. No waitlist, no setup fee, and your existing Kroll setup stays exactly as-is.
Usually responds same business day