Why AutoRx

A product, not a project.

Agency-model automation delivers a one-time build that requires ongoing maintenance calls and custom development every time something changes. AutoRx is a live product — it updates automatically, improves over time, and your team is never waiting on a developer.

  • No setup fee
  • Live in 1–2 weeks
  • PHIPA compliant
  • Canadian data residency

Products improve. Projects stagnate.

When Kroll updates its interface, an agency-built RPA script breaks. Fixing it means opening a support ticket, scheduling a call, waiting for a developer, and testing again — while your staff manually re-enters prescriptions in the meantime.

AutoRx monitors Kroll for interface changes and adapts automatically. Our system detects UI modifications and updates field mappings without manual intervention. If a significant update requires engineering attention, our team resolves it proactively — typically before you notice any impact.

AI intelligence vs scripted automation

Traditional agency automation uses robotic process automation (RPA): scripts that click through the Kroll interface exactly as a human would, following predetermined paths. When the prescription is ambiguous, the script fails. When the fax is smudged, the script fails. There is no intelligence — just fragile playback.

AutoRx uses a multi-agent AI system that reads patient context, drug history, and your Kroll drug and mix catalog before making any decision. When a fax is unclear, the agent uses context to make the right call — or flags it for human review with the original document attached, so your team resolves it in seconds.

Immediate availability, no custom project scope

Agency automation typically starts with a scoping engagement, a proposal, and a build phase before anything runs. Each new requirement is a new project. AutoRx is available now — configuration happens in your onboarding call, and you go live within 1–2 weeks on the standard product without a custom development cycle.

What to compare

  • Kroll updates

    Does the vendor fix interface changes automatically or open a ticket?

  • AI intelligence

    Can the system handle ambiguous faxes, or does it only work on clean inputs?

  • Time to live

    Is there a scoping and build phase before any automation runs?

  • Ongoing support

    A subscription product or hourly billing?

Get started with AutoRx

Ready to automate?

Most pharmacies go live within 1–2 weeks. No waitlist, no setup fee, and your existing Kroll setup stays exactly as-is.

Talk to us

Usually responds same business day